Transfers, Cancellations and Refunds
To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your booking.
Late arrivals and no shows constitute as a cancellation and will be treated as such. No refunds or re-bookings will be given.
Click the booking link in your confirmation email
Scroll down and select 'ticket options'
Click 'Cancel ticket'
Your refund won't be automatically processed when you cancel a booking in bookwhen. Please email firstname.lastname@example.org to request a refund up to 24 hours before your session.