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Transfers, Cancellations and Refunds

To avoid a cancellation fee, please provide cancellation notice at least 24 hours prior to your booking.


Late arrivals and no shows constitute as a cancellation and will be treated as such. No refunds or re-bookings will be given.

To cancel:

  1. Click the booking link in your confirmation email

  2. Scroll down and select 'ticket options'

  3. Click 'Cancel ticket'

  4. Save


Your refund won't be automatically processed when you cancel a booking in bookwhen. Please email to request a refund up to 24 hours before your session.

How to book

Head to our bookings site to Book your place and get started!

Have questions? Check out our FAQs​, Email us at or WhatsApp us on 07505 147957.

07505 147957 

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